EMPTY CART

  • Resolved car1

    (@car1)


    5 years, 1 month ago

    hello please could you help me with the following problem

    Since the last woocommerce update, the cart stopped updating, that is, it does not allow me to add products that are automatically deleted.
    Sometimes it allows me to add, but when the payment process is done, the products remain in the cart. for them to be deleted, I must update the browser, but when I want to buy again, it starts again to remove only the items

    I have already consulted with the WooCommerce forum and they tell me that it is probably the template or the cache plugin,

    Check with the developer of the template my sites use. Woodmark and they tell me that for their part they have already carried out the tests and that they have deactivated all the add-ons of my site and that the problem persists and that they have even tried with a default showcase template and the problem persists. They tell me that it is very likely that it is the cache plugin that is causing some conflict. I have deactivated the LiteSpeed ??Cache pluguin but the problem persists in my 2 sites.

    I have tried from several PCs but the problem is the same everywhere, the cart is not updated.

    first does not allow to add
    After trying so much, products that you had already added appear and appear. Then, when the payment process is finished, the products continue in the cart icon, I must update the browser so that they are removed later when I want to make another purchase, the problem starts again, the items I add are removed only.

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    that the possible cause is the cache

    if you disabled cache plugin , yet still experiencing the issue , then this is clearly evidence that issue is not related to or caused by cache plugin.

    Could you tell me how I set up the pluguin so that the cart and payment account pages are not cached? Please

    You can use Exclude option to exclude those URL to be cached.

    Best regards,

Viewing 16 replies (of 16 total)
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