Empty box when clicking “edit section”

  • Resolved chikoking

    (@chikoking)


    3 years, 1 month ago

    Hello,
    After upgrading WordPress from version 5.6 to 5.8.1 and Elementor from 3.1.1 to 3.4.6 I’ve ran into several weird issues, such as the “edit section” dialog being completely empty (please see attached image). In addition there are some several other issues such as not being able to delete elements (the delete button does nothing, no error is displayed).

    Screenshot of the issue (the problem is the empty bar on the right, which should’ve had edit controls in it) –
    https://ibb.co/nwf0K2t

    The instance is running in an air-gapped network so unfortunately I needed to upgrade both WordPress and Elementor manually according to the instructions. Unfortunately for this reason I will not be able to follow any solutions that require an Internet connection. I apologize for that.

    It’s also worth mentioning that the instance is running in a multisite configuration. Elementor is enabled network-wide and all sites experience the said issues.

    I would appreciate any thoughts and assistance.

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