Empty advanced column block in the backend

  • Resolved guygentil

    (@guygentil)


    2 years, 7 months ago

    Hello,

    After update to 2.0.3, I notice a lot of pages with “empty” advanced column block in the backend.
    As you can see on the screen, front end is Ok(ish) :
    https://ibb.co/vPRkqjF
    but all the columns blocks in the back end are not displaying correctly (list view see the inner blocks but not the wysiwig part)

    Best,

    edit : same happens with icon list block (“empty” in the back / displayed in front)

    • This topic was modified 2 years, 7 months ago by guygentil.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @guygentil,

    Our team is working on fixing the “empty” advanced column block. We are soon going to release an update regarding it.

    In the meantime, please let us know if there is anything we can help you out with.

    We are happy to help you.

    Thread Starter guygentil

    (@guygentil)

    Hello,

    thanks for your feedback.

    Just updated to 2.0.4 : column are not empty anymore but , now if I select a column to modify it (in the view list for example), the column will “fail” , as you can see here :

    https://ibb.co/Lv12KXw

    best,

    Edit :
    My bad, it is working for column after re generating assets & purging cache :
    https://ibb.co/4ZcvY3M
    I still encounter “failing block” with icon list (after loading):
    https://ibb.co/XzX09bJ
    Shall I close this ticket and open a new one about this issue ?

    • This reply was modified 2 years, 7 months ago by guygentil.
    Plugin Support sujaypawar

    (@sujaypawar)

    @guygentil:

    Again, so sorry for the trouble.

    # Could you clear the cache and reload the editor page? This should most likely fix the problem you are facing. Here is a video that shows how you can do it: https://share.bsf.io/2NumNvZ2.

    # If the above solution does not help, you can roll back to the previous version until we identify issues and release fixes. Spectra offers a one-click, roll-back functionality as explained here: https://wpspectra.com/docs/rollback-spectra-version/

    # And most importantly, if you could reach out to our support team from our website; and help us look at issues closely, we would be very happy to help.

    I look forward to hearing from you soon.

    Thread Starter guygentil

    (@guygentil)

    hello @sujaypawar ,

    Thanks for the feedback,

    tried 2.0.5 / asset reloading / cache purging, did not correct icon list error.
    I don’t need to rollback rn, as website is still under dev. (and previous version also caused other issues ?? )

    I’ll open a ticket on your website about icon list issue,

    best,

    Plugin Support sujaypawar

    (@sujaypawar)

    Hi @guygentil — I look forward to hearing from you on our helpdesk. Please share the link to this thread in your message, so there will be some context.

    Thread Starter guygentil

    (@guygentil)

    Hello,

    2.0.6 fixed “failing block” with icon list ??

    Best,

Viewing 6 replies - 1 through 6 (of 6 total)
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