Emojis aren’t showing up in the snippets.

  • Resolved Miguel

    (@michenflu)


    6 years, 1 month ago

    I’m trying to include an emoji in a metadescription but when saving it disappears.

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hello @michenflu

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please provide us with more details as it’s working fine on our end?
    https://i.mythemeshop.com/4wXvGk

    The list of the active plugins, WordPress’s version, PHP version etc.

    Looking forward to helping you.

    Thread Starter Miguel

    (@michenflu)

    I’m trying to put the light bulb emoji in the metadescription of https://umina.es/

    The emoji appears but when I click Update, it disappears.

    WordPress 4.9.9
    PHP 7.2

    Active plugins:
    Conditional Shipping for WooCommerce
    Contact Form 7
    Easy WP SMTP
    Flamingo
    Fusion Builder
    Fusion Builder Custom Google Map
    Fusion Core
    Google Analytics Dashboard for WP (GADWP)
    Loco Translate
    Pods – Contenidos personalizados y campos
    Rank Math SEO
    Redsys WooCommerce
    Slider Revolution
    WooCommerce
    WooCommerce Cart Count Shortcode
    WooCommerce Google Analytics Integration

    Plugin Support Suraj Vibhute

    (@suraj78)

    Hello @michenflu,

    I can see the lightbulb in the description https://i.mythemeshop.com/0V0Jd4, did you find the solution?

    Thank you.

    Thread Starter Miguel

    (@michenflu)

    Oh! So the problem is it doesn’t show up in the snippet editor in the backend. In fact, if I now make other changes and save, the emoji disappears from the metadescription. Knowing the issue I can fix it manually but if you can fix it, it would be even better. Thank you.

    • This reply was modified 6 years, 1 month ago by Miguel.
    Plugin Support Suraj Vibhute

    (@suraj78)

    Are you using the latest WordPress version? It is a known issue in WordPress v4.9 but if you are using 5.0+ then it should work fine.

    Looking forward to helping you.

    Thank you.

    Thread Starter Miguel

    (@michenflu)

    I’m using WordPress 4.9.9 right now.

    Hello @michenflu

    We will be releasing an update later today which should fix this issue.

    Also, we would recommend upgrading to the latest version of WordPress & use Classic Editor with it.

    Looking forward to helping you. Thank you.

    Hello @michenflu

    Please update to the latest version. It should be all good.

    Feel free to open a new support ticket in case you need any assistance.

    Appreciate your patience.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
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