Emoji display problem

  • Hello,

    I’ve been using Mailpoet for several years and I’ve never had any display problems, but now the emojis appear as question marks.

    Thank you for your help.

    Jessica

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  • Plugin Support Ramona – a11n

    (@namona)

    Hi Jessica,

    That sounds frustrating!

    Can you share a screenshot of the email you sent to see which emojis were included?

    Do you know if the emails were opened on mobile or desktop? Did the recipients use a browser, or an email client? Are you able to share a screenshot of how the email looked there?

    I tried sending emojis in both the Subject line and in a paragraph and they displayed fine.
    Email in MailPoet: https://d.pr/i/zmMyCO
    Email in client: https://d.pr/i/QzlI25

Viewing 1 replies (of 1 total)
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