Emergency :(

  • Resolved pexel

    (@pexel)


    1 year, 4 months ago

    Hello;
    I’m switching to a new design. I am editing all my forms and finished them. Lastly, there was the converter plugin and I installed it too.

    Old address: https://www.xxx.com
    New Design address: https://www.xxx.com/v2

    I installed the plugin to the new address and verified the plugin with my confirmed email.

    But now my calculate button does not work on any form.

    I do not use wp-rocket etc. cache in the new design. I checked again in the incognito tab and it still doesn’t work.

    The errors that appear when I click on the calculate button are in the additional image.

    ?mage Link : https://i.hizliresim.com/1cc6e3n.JPG

    I UPDATE the Troubleshooting and Settings button. it didn’t get better again

    app.min.js?ver=7.0.4:1 TSS: Body width smaller than options.minWidth. Init is delayed.
VM762:1 Uncaught TypeError: jQuery(...).valid is not a function
    at eval (eval at <anonymous> (all.js?ver=1.2.33:6450:9), <anonymous>:1:23)
    at HTMLInputElement.<anonymous> (all.js?ver=1.2.33:6450:9)
    at HTMLInputElement.dispatch (jquery.js:5135:27)
    at elemData.handle (jquery.js:4939:28)
eval @ VM762:1
(anonymous) @ all.js?ver=1.2.33:6450
dispatch @ jquery.js:5135
elemData.handle @ jquery.js:4939
all.js?ver=1.2.33:1644 Uncaught TypeError: f.validate is not a function
    at all.js?ver=1.2.33:1644:12
(anonymous) @ all.js?ver=1.2.33:1644
setTimeout (async)
_reset @ all.js?ver=1.2.33:1639
lib.RESETFORM.lib.resetform @ all.js?ver=1.2.33:1679
window.<computed>.method_name @ all.js?ver=1.2.33:6828
(anonymous) @ all.js?ver=1.2.33:6448
dispatch @ jquery.js:5135
elemData.handle @ jquery.js:4939

    The js function in the Calculate Button is as follows.

    if (jQuery(this.form).valid()) {
        my_counter = 0,
        my_interval = setInterval(function(){
            jQuery(".counter").html("Hesapl?yoruz : " + my_counter + " saniye");
            if(my_counter == 0){
                clearInterval(my_interval);
                jQuery(".counter").html("");
                EVALEQUATIONS();
                if(/Android|webOS|iPhone|iPad|iPod|BlackBerry|IEMobile|Opera Mini/i.test(navigator.userAgent)){
                jQuery('html, body').animate({
                    scrollTop: jQuery('[data-id="pex32pe87"]').offset().top
                }, 2000);
                }
            }
            my_counter--;
        }, 1000);
  }

    Form : Link

    I need your urgent help on this matter.
    Thanks

    • This topic was modified 1 year, 4 months ago by pexel.
    • This topic was modified 1 year, 4 months ago by pexel.
    • This topic was modified 1 year, 4 months ago by pexel.
    • This topic was modified 1 year, 4 months ago by pexel.
    • This topic was modified 1 year, 4 months ago by pexel.
    • This topic was modified 1 year, 4 months ago by pexel.
    • This topic was modified 1 year, 4 months ago by pexel.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @pexel,

    Thank you very much for using our plugins. I guess you have an issue with the browser’s cache. I’m testing your form, and it is working fine. Please watch the video by visiting the following link. Note you have the calculated fields configured as hidden. So, I’ll check their values in the browser’s developers console:

    https://resources.developers4web.com/cff/tmp/2023/10/24/video_o.mp4

    Best regards.

    Thread Starter pexel

    (@pexel)

    Hello;
    Everything was working smoothly until I installed the Converter plugin. I installed the Converter plugin and it started giving these errors. I removed the plugin and it didn’t fix it. I updated the general settings but it didn’t fix it. Currently, it gives the same error as before in all forms and it does not work.

    I even uninstalled the plugin and it still didn’t fix it. I have never done anything other than these issues.

    Thread Starter pexel

    (@pexel)

    By the way, I looked at 5 different computers and 2 phones and they all have the same error. I think this is a different problem.

    Plugin Author codepeople

    (@codepeople)

    Hello @pexel,

    In the page you sent me as a reference (https://www.pexpe.com/v2/?cff-form=140) the issue is not happening.

    Please look at the screenshot below. The CFFCONVERTE operation is available, and the equation was evaluated with no issues:

    Please indicate exactly the URL to the page where the issue occurs.

    Best regards.

    Thread Starter pexel

    (@pexel)

    I sent a video from your commercial support. Since the site is currently closed during the design phase, I am sending you details to connect to.

    Plugin Author codepeople

    (@codepeople)

    Hi! We’d like to help but we can’t reply about that in this forum. We are not allowed to support any customers in these forums, and the “Converter for Calculated Fields Form” is a commercial plugin that is not distributed in WordPress directory.

    For pro or commercial product support please contact us directly on our site. This includes any pre-sales topics as well.

    Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

    Thank you.

    Thread Starter pexel

    (@pexel)

    There is definitely a problem with the plugin. When we update general settings, site calculations are disrupted. I’m tired of installing SQL over and over again. Please solve this problem now. Calculate and clear buttons do not work after updating

    I leave a link to the sample page.

    Link : https://www.pexpe.com/uslu-sayi-hesaplama/

    • This reply was modified 1 year, 4 months ago by pexel.
    Plugin Author codepeople

    (@codepeople)

    Hello @pexel

    Please follow the steps below:

    1. Go to the menu option “Calculated Fields Form > Troubleshoots Area & General Settings”.
    2. Untick the “Activate Javascript Cache” checkbox and press the “Update” button.
    3. Finally, purge the WP Rocket and browser caches.

    Please let me know if the issue is happening again.

    Best regards.

    Thread Starter pexel

    (@pexel)

    Unfortunately, our problems continue. But I wrote the details on your commercial forum.
    The update came this morning, I was very hopeful, but it still did not solve the root cause of the problem.

Viewing 9 replies - 1 through 9 (of 9 total)
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