eMember issue with WP and logged in/logged out header menus

  • site: [https://sryc.net]
    test account uid: tester pwd: test

    I’m using WP 4.21 hosted on siteground.com
    Currently using eMember v8.9.4
    Avada Themes v3.7.1

    I am having cache like issues where the logged in user is not respected across all protected pages. In addition I have different header states that use some php to show different header states depending on your logged in state. I’ve confirmed that it’s not my server cache causing this issue. I have reinstalled WP and my plugins and using both secret mode on chrome and Safari, still see the undesirable behavior

      steps to recreate issue

    1. I logged in using tester , test on page url: https://sryc.net/commodores-page/?event=login , which was the first time I have used that test account to log in.
    2. I saw the proper behavior with the header changing states across all pages correctly.
    3. I logged out
    4. Log in user tester, test on page url: https://sryc.net/membersdirectory/?event=login
    5. Protected content is viewable but the header state is still in the logged out state showing login|register
    6. Navigate to page url: https://sryc.net/commodores-page/ and the content is not visible

    I tried this with both the test account and another account across both Safari and Chrome and got the same behavior

Viewing 1 replies (of 1 total)
  • Moderator James Huff

    (@macmanx)

    As that is a commercial plugin, we ask that you please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://www.tipsandtricks-hq.com/forum/forum/wp-emember

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

Viewing 1 replies (of 1 total)
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