EmbedPress PDF widget doesn’t support CDN

  • Resolved mrboro

    (@mrboro)


    1 month ago

    I use Cloudflare’s R2 for media hosting. However, when I try to show a PDF file through the?EmbedPress PDF?widget, it?just displays a blank PDF screen with a ‘Powered by EmbedPress’ slogan at the bottom.

    • This topic was modified 1 month ago by mrboro.
    • This topic was modified 1 month ago by mrboro.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Amin

    (@amin7)

    Hi @mrboro

    I hope you are fine.

    Please share the page link where you are facing the issue. Also, please make sure, you are using the latest version of the plugin.

    Thanks

    Thread Starter mrboro

    (@mrboro)

    Hi @amin7

    Thank you for your quick response! I’m doing well, and I hope you are too.

    You can find the page where I’m facing the issue at this link: https://aisoftly.com/customgpt/.

    Also, I’ve checked and confirmed that I am using the latest version of the plugin.

    Thanks for your help!

    Best,
    Mr. Boro

    Plugin Support Amin

    (@amin7)

    Hi @mrboro

    I have discussed the issue with our dev team, and according to our dev team, the PDF domain does not match with your site domain, so its creating a console error, and the PDF is not displaying.
    Please use the external source and link the PDF, check the screenshot, https://d.pr/i/JIiw6m It should work that way, let me know the status.

    Thanks

    Thread Starter mrboro

    (@mrboro)

    Hi @amin7

    Thank you for the update. However, that’s exactly the issue I’m facing—it’s not working for external or CDN sources. To be honest, I’m wondering why I should use EmbedPress just to embed a PDF, as I could do that easily without the plugin. I was hoping to take advantage of the specific features offered by the EmbedPress PDF widget. I’d appreciate any further assistance or a solution you can provide.

    Thanks.

    Plugin Support Amin

    (@amin7)

    Hi @mrboro

    Currently, I could not check your shared link, as it is in the maintenance mode. But, previously, I checked on my side, using the external sources, and that PDF is displaying in my end, please check the screencast, https://d.pr/v/6KPd6W

    Well, along with embedding PDF, we offer custom features ( some are available in the Pro), like custom logo, social share, height-width, content protection, display advertisement etc.

    Please correct me if I misunderstand your issue, share a screen record of the issue.

    Thanks

    Thread Starter mrboro

    (@mrboro)

    hi @amin7

    Thank you so much for your help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.

Tags