Embedded checkout will not load unless logged in

  • Resolved aidancewebdev

    (@aidancewebdev)


    1 year, 9 months ago

    As the title indicates, I’m using BC4WP and have it configured to use the embedded checkout. The feature seems to work flawlessly, as long as the user/customer is currently logged into their account.

    If a guest / non-logged in customer attempts to checkout, the iframe that loads the BigCommerce checkout form refuses to show. Inspecting the page reveals little help:
    “Uncaught (in promise) NotEmbeddableError: Unable to embed the iframe because the content could not be loaded.”

    The problem persists in Chrome, Firefox and Safari. I’ve tried everything I can think of to resolve the issue, including using official WP themes and disabling all plugins, all to no avail. There must be a setting or something I’ve missed. Any advice or insight would be greatly appreciated!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter aidancewebdev

    (@aidancewebdev)

    Please disregard. After more discussions with BigCommerce support, I’ve discovered that my domain configuration is incorrect thats preventing the checkout from loading properly.

    Thread Starter aidancewebdev

    (@aidancewebdev)

    Marking this resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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