• Resolved rosbiffer

    (@rosbiffer)


    As someone else mentioned, in the new campaign creator when I click on embed there is the option to create a new page, or select an existing page. Selecting either option the Let’s Go button doesn’t work so I’m unable to embed the campaign anywhere.

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  • Plugin Author WPCharitable

    (@wpcharitable)

    @rosbiffer thanks for reaching out!

    Since the last mention we have discovered a bug involving embedding and we plan to incorporate the fix in the next version of Charitable.

    Meantime, you can use the Charitable Campaign block or the campaign shortcode to embed a campaign on a new or existing page (which is what the embed wizard was going behind the scenes).

    For example this is the shortcode for a campaign (with a ID of 123 – you can see the ID when you cover campaigns in the campaign list in the WordPress admin).

    [campaign id=”123″]

    Hope this helps. Let me know if you have any further questions.

    Thread Starter rosbiffer

    (@rosbiffer)

    Thanks. I tried using the campaign shortcode and that’s left a horrible mess!

    https://shh-uk.org/test-campaign/

    Plugin Author WPCharitable

    (@wpcharitable)

    @rosbiffer It appears that a fatal error is preventing the CSS to load which is causing the campaign to obviously not look right. Since this might be depending on your site setup if you want you can share your site credentials with us securely our team might be able to double check a few things more quickly. Mean time since this is the first time we’ve seen this bug to my knowledge I’ll definitely share this with the team and pass along anything as soon as I hear form them.

    Plugin Author WPCharitable

    (@wpcharitable)

    @rosbiffer we got your information and since you are a paying user, we will follow up with paid support and close this ticket so we can keep all information that also includes some confidential information in one place. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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