Thanks for reaching out. Are you using our latest version please?
And could you let me know exactly which template here is not working https://prnt.sc/1pkr5hz?
I have 2.1.9 version.
Until now I know New Account is not working. They all have green dots when I am in customiser and looking at the list (as your image shows). But New Account mail is customised by me and is all messed up – its not showing my customised email that I made (there is some text that looks like something wordpress made by default) – and is sending users to WordPress login.
I am not sure if this is problem with Yaymail or connection between WordPress and Yaymail or its just me and my lack of knowledge but I really tried to find and implement every tutorial I could find on this subject.
]]>Sorry about that issue!
I checked the case and it seems working perfectly here!
So, since this doesn’t look like a general issue, I would urge you to schedule a Teamview check with the developers here for help:
https://yaycommerce.com/support
Kind regards,
-Bruce-