Emails send too soon!

  • Resolved dbpianos

    (@dbpianos)


    4 years, 1 month ago

    Hi – Apologies if this has been dealt with already. I’ve set a downloadable (but not virtual) item to have a custom email (with download link) sent only when the purchase is set to Completed, but the message is in fact being sent when the status is Processing. How can I prevent the email from being sent too early, please? (I need to be able to check manually against a membership list).

    Many thanks,

    Dave

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  • Thread Starter dbpianos

    (@dbpianos)

    Don’t worry – I think I have solved this. My misunderstanding – it’s WC itself that I need to address…

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