emails received in SPAM folder

@loladela

If there was an easy answer to this then everyone would have a whole lot more spam in their inboxes everyday.

But things you can check:

– Make sure your emails are coming from an email address on your site that exists. So if your site is example.com, the emails should come from [email protected].
– Ask your hosting provider to set up SPF and DKIM on the email for you – it allows recipient servers to check the email came from where it said it came from.
– Make sure you put information in the email every time about how to unsubscribe
– Don’t send message to people who haven’t subscribed
– Ensure your content doesn’t look like spam, avoid lots of links and typical spam keywords
– Ask your subsribers to add your email address to their address book
– Make sure you remove email addresses from your subscriber list if you get bounce notifications.

– I think the plugin is sending the emails as if it was my gmail account (the one in my wordpress general settings) but the inbox is detecting that it’s not really gmail who sent it… (I put myself as a subscriber so I can receive the email as well, and it’s treated as spam)…

– How to set up a SPF & DKIM then, when indeed, the email you input as sender is not really the one that will send the email anyway ?

– not problem of subscription/unsubscription for me as it’s a tiny family blog

thanks

@loladela

You can’t use SPF & DKIM if you are sending from you site using the Gmail address, the receiving email server is checking if the email came from a server identifying itself as Gmail and finding your site – that’s why it’s getting marked as spam.

Set up an email address with the same domain as your site and use that for sending the emails.

Set up an email address with the same domain as your site and use that for sending the emails.

Hi, how to do this?
here my setting and log (no mail received, neither in spam)

file:///home/doc/Scrivania/BLOG/schermate_subscriber/Screenshot_2019-04-13%20Le%20tue%20iscrizioni%20%E2%80%B9%20I%20GiraSagre%20%E2%80%94%20WordPress.png
file:///home/doc/Scrivania/BLOG/schermate_subscriber/Screenshot_2019-04-13%20View%20Logs%20%E2%80%B9%20I%20GiraSagre%20%E2%80%94%20WordPress.png
file:///home/doc/Scrivania/BLOG/schermate_subscriber/Screenshot_2019-04-14%20View%20Logs%20%E2%80%B9%20I%20GiraSagre%20%E2%80%94%20WordPress.png

• This reply was modified 5 years, 11 months ago by igirasagre.
• This reply was modified 5 years, 11 months ago by igirasagre.

Sorry, how to insert images?

perhaps solved, if yes I’ll notify

@igirasagre

You would need to ask your hosting provider about how to set up an email address on the domain where you host you site.

I’m using the alias [email protected] in the settings.
the log say that mail are send, but no one received, neither in spam.
If I try to send single mail it’s all right.
How to solve?
thanks

@igirasagre

You need to use an email address with the same domain as your WordPress blog as stated above, then use that email address as the sender in WordPress / Subscribe2.

@mattyrob

isn’t it? the plugin says it’s ok whit the address above, but nothing change

@igirasagre

Accoring to this page there are limits on the sending volume for emails. Subscribe2 sends all of the emails at the same time so that’s why your emails don’t arrive – they are discarded on the server.

https://en.help.altervista.org/w/Send_email_with_PHP