Emails not showing up in log

  • Resolved developedbyjasmine

    (@developedbyjasmine)


    1 year, 7 months ago

    We are having an issue where emails are not showing up in the log. When I try a test email, we get the error “Bad Request (invalid_grant)” and it directs us to the log – but the log appears empty.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @developedbyjasmine,

    I hope you are doing well.

    You have to grant permission to the relevant API ( e.g:- Microsoft, Google ). This can be done from the Post SMTP page setting.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter developedbyjasmine

    (@developedbyjasmine)

    Hello, thank you for your response.

    We have a Gmail API – the Client ID and Client Secret in the settings. Is that what you mean? This has already been set up…

    Plugin Support M Haseeb

    (@haseeb0001)

    Hi @developedbyjasmine

    Update your website WordPress version and then Reset the post SMTP and configure it again to get more help you can watch the guide video here.

    Thanks and regards,
    Support Team – WPExperts  

    Hi @developedbyjasmine ,

    I hope you are doing well.

    It’s just a follow-up about your issue. Has your issue been resolved?
    Waiting for your response.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter developedbyjasmine

    (@developedbyjasmine)

    Hello, apologies for the delay. Yes, I updated WordPress and it fixed my issue ?? I didn’t even need to reset. Sorry, I should have done this first.

    Thank you for your quick responses.

    Hi @developedbyjasmine,

    I hope you are doing well.

    Thank you for updating us. We would appreciate a kind and honest review on our Post SMTP profile.

    Thanks and regards,
    Support Team – WPExperts

Viewing 6 replies - 1 through 6 (of 6 total)
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