Emails not sending – Region select dropdown

  • Just thought you might like to know that I updated to the latest version the other day and the emails stopped working. It wasn’t until I changed the Region setting to USA that it started working, even though we are a company based in the UK using a Google Suite email address. Just though you’d like to know, just in case any other customers have the same issue.

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  • Plugin Author Mailgun

    (@mailgun)

    I apologize for this inconvenience. Just to confirm, you set your region in the Settings page using the select dropdown, not through the wp-config.php with constants, correct?
    What version of WordPress?
    Are you using any third-party email plugins, other than Mailgun?

    Thread Starter greencode

    (@greencode)

    Hi. No worries at all. Yes, the region was set in the Settings page of Mailgun. WP 4.9.8 and Mailgun 1.5.13.1. No other email plugins are being used.

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