Emails not sending

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  • Hello,
    Are you sure that your emails have not been sent ?
    I thought I had the same problem, until I found out that – in line with the success message – they had indeed been sent out, but that they were rejected by the mail service of their intended recipients (Yahoo, Gmail, Hotmail, etc.) because of DMARC issues.
    It looks like MailPoet’s handling of the outgoing mails is creating discrepancies between the information included in the “From” field and the servers used to transfer it to destination.
    You can determine whether you’re also confronting this problem by reviewing the error log of provided by the host of your site.
    Eric.

    Thanks for your suggestion. Turns out GoDaddy, the hoster, is blacklisted so MailPoet has instructions in their knowledgebase on how to use SendGrid to resolve the sending issues. Will be trying that. Fingers crossed.

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