Emails not rendering HTML properly?

  • Resolved increaseweb604

    (@increaseweb604)


    1 year, 3 months ago

    I tried using basic HTML, and markdown languages to style this.

    Nothing is working. Links to screenshots of the email output, and where the settings are in Divi:

    https://k-louelectric.ca/wp-content/uploads/2023/12/Screen-Shot-2023-12-06-at-10.55.27-AM.png

    https://k-louelectric.ca/wp-content/uploads/2023/12/Screen-Shot-2023-12-06-at-10.55.35-AM.png

    https://k-louelectric.ca/wp-content/uploads/2023/12/Screen-Shot-2023-12-06-at-10.56.04-AM.png

    Here’s my diagnostics:

    Mailer: postsmtp
    HostName: k-louelectric.ca
    cURL Version: 7.87.0
    OpenSSL Version: OpenSSL/1.1.1w
    OS: Linux az1-tr103.supercp.com 4.18.0-477.21.1.lve.1.el8.x86_64 #1 SMP Tue Sep 5 23:08:35 UTC 2023 x86_64
    PHP: Linux 8.1.25 C.UTF-8
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.4.1 en_US UTF-8
    WordPress Theme: K-Lou Electrical Ltd.
    WordPress Plugins: Post SMTP, Classic Editor, Duplicate Page, Enable Media Replace, Kwayy HTML Sitemap, Linksy, Maintenance, Safe SVG, Search Regex, UpdraftPlus – Backup/Restore, Wordfence Security, WP-PageNavi
    WordPress wp_mail Owner: /home/klouelectric1991/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    WordPress wp_mail_from Filter(s): wordfence::fixWPMailFromAddress
    Postman: 2.8.5
    Postman Sender Domain (Envelope|Message): gmail.com | gmail.com
    Postman Prevent Message Sender Override (Email|Name): Yes | Yes
    Postman Active Transport: Gmail API (https:login://www.googleapis.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 4 | 0

Viewing 1 replies (of 1 total)

  • Hi @increaseweb604,

    I hope this message finds you well.

    Thank you for contacting us regarding the issue you are facing. The Post SMTP plugin routes the email from your website to your respective mail server. Now, whether the email is coming in HTML format or text format depends on how you have set the ‘Content-Type’ in the header of your email. It seems like your content type is set to ‘text’ rather than ‘html’ that’s why you are facing this issue.

    If the issue persists please provide the transcript of the email. You will find it in the Email Log of Post SMTP.

    Thanks and regards,
    Support Team – WPExperts??

Viewing 1 replies (of 1 total)
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