Emails not getting

Hello

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

I am using free plugin, not pro.

And actually emails came, but after some time. I don’t know why this delay is happening.

Hello,

If email notifications are set properly in Bookly and you still encounter problems, please follow this troubleshooting guide regarding email notifications: https://support.booking-wp-plugin.com/hc/en-us/articles/115004006749-Email-notifications-don-t-work-How-to-fix-this-

If you require further assistance or have any questions, please create a support ticket using the link below and we will be happy to assist you.

Click Here To Get Bookly Support

Well, I did checked it but i could not find a solution for delayed emails.
Can you please tell me why emails are coming with some hours delay.
And i cannot use your support ticket because i am using free plugin of yours.

Hello, I’m afraid the issue you’ve raised requires personalized support which will involve in-depth troubleshooting.

And we’d love to help you here but we can’t. We are restricted from providing any support here. Please follow the link below to create a support ticket directly on our site and mention Ticket #151607, so we can look into this matter for you.

Click Here To Get Bookly Support

This includes any pre-sales topics as well. I am sure we will have no problem supporting you on our own site. Many thanks!

• This reply was modified 3 years, 11 months ago by Bookly.

Ok, Can you just tell me how can i remove ‘Employee’ field from scheduling?

Please check this image

View post on imgur.com

This is the website

https://shadowhillsranch.com/working-dogs/

Hello,

Thank you for your message.

That can be done while adding the form on the page: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185

Let me know if you have any other questions.

I have hide that ‘Staff member’ but still its showing

View post on imgur.com

https://shadowhillsranch.com/book-appointment/

This is the page

Hi,

The personalized support is provided only for Bookly Pro version. If you face any issues withsetting up the booking form for the free version we recommend visiting our Help Center: https://support.booking-wp-plugin.com/hc/en-us , Youtube Video Tutorials: https://www.youtube.com/channel/UCO4v4UcvU43enNcHU8BN5XA/videos , Envato forum:https://codecanyon.net/item/bookly-booking-plugin-responsive-appointment-booking-and-scheduling/7226091/comments , and trying our demos: https://www.booking-wp-plugin.com/demo-list/ to find the answers to the most common questions.

Thanks!