Emails not displaying Date and Time of appointments

  • Resolved telemedconsutling

    (@telemedicalpractice)


    5 years, 10 months ago

    Email notifications are no longer displaying the Date/Time of appointments. It was working fine and I haven’t changed anything. What do I need to change to make this work properly again?

    Reminder Email:

    [section]Hello [client],[/section][section]Congratulations on completing the first step towards evolving your practice![/section][section]Your appointment is scheduled for [appointment-time].[/section][section]Please expect a phone call at the time of our scheduled appointment. I look forward to meeting with you.[/section][section]- Joshua Wilson (Managing Director)[/section]

    Worker Email:

    [section]Hello,[/section][section]You’ve received a new appointment with the following details:[/section][section]Appointment Time: [appointment-time][/section][section]Client Name: [client][/section][section]Client Phone: [phone][/section][section]Client Email: [email][/section][section]Service: [service][/section][section]Meeting With: [service-provider][/section][section]Meeting Type: [location][/section]

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  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hi telemed,

    Do you have anything entered in the “PHP Date Format” setting, in the “Basic” area of the options? I have a feeling that could be your issue. We give examples there of a couple of common settings you can use and a link to more info. For the sake of testing, try putting the following example we give there in that box:

    l, F jS, Y \at g:i A

    Do you get a date in the email then?

    Thread Starter telemedconsutling

    (@telemedicalpractice)

    That was it! Thank you very much.

Viewing 2 replies - 1 through 2 (of 2 total)
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