• Resolved digitaleffex

    (@digitaleffex)


    I noticed today that WooCommerce order emails, as well as support form emails are not being delivered. This is happening on several sites using this plugin. Anyone else having this issue today?

    The page I need help with: [log in to see the link]

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  • Thread Starter digitaleffex

    (@digitaleffex)

    To follow up, emails finally arrived, but many hours later. Any idea why there would be intermittent delays in delivery?

    Plugin Support Darshana

    (@darshanaw)

    Hi @digitaleffex,

    Somehow we missed this thread, and I apologize for that!

    You can use this tool to check your email delivery, and you can see how your emails delivering. Here’s an example report (see).

    Then, please get in touch with your email support with that email delivery report, and they should be able to assist you further.

    In case it helps, here’s how you can copy email headers.

    I hope this helps. Thanks!

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