Emails not been recieved

  • Resolved caitlynhagerman

    (@caitlynhagerman)


    2 weeks ago

    Good Morning,

    Could I get some help with getting emails sorted out?

    I am trying to get the contact form from wordpress to send the details to my clients email address. I have contact my hosting provider (bluehost) and they say that all DNS codes are correct and nothing is blocking emails. The client email address is connected and running through the domain address.

    When i launch the wizard on the WP SMTP mail plugin, everything works until the end. Then it says test email failed. When i try send it to another email address, it also fails.

    I have added the copy of what the error report says.

    Could someone please please help. I am so frustrated at that moment in time.

    Versions:
    WordPress: 6.6.2
    WordPress MS: No
    PHP: 8.3.13
    WP Mail SMTP: 4.2.0

    Params:
    Mailer: sendgrid
    Constants: No
    Api Key: Yes

    Debug:
    Email Source: WP Mail SMTP Mailer: SendGrid The provided authorization grant is invalid, expired, or revoked

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