emails have stopped sending

  • Hi, the last successfully received email from the form is the 28/1/21. Now it’s 2/2/21 and emails aren’t being delivered. It might have auto-updated in this time span but I hadn’t altered the form/settings etc…

    You get the feedback box that it’s been sent on the website, but nothing appears.

    One thing I’m noticing is the “email settings” button always had a little red dot on it?

    Since I’ve found it’s not working I’ve tried a few things:
    Setting up a Sendgrid API etc.. but that just causes the form on the website to ‘spin’ but never show the feedback box.
    I’ve tried a second email address to send to, but it doesn’t appear there (I’ve also checked spam etc..)
    Ticked the Save preview. I can see the last email but it only shows me the bottom half of the form details in the preview?
    Ticked the mailer debug but can’t see where I then view the logging?

    Before I delve any deeper has anything happened over that time span that might have effected all this?

    Thank you for reading.

    The page I need help with: [log in to see the link]

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  • The form creator did not work on a new website install with the latest version of WordPress at the end of December 2020. I contacted Caldera and was told to back out to a previous version of WordPress which is not an option. Notice that Caldera has only been tested up to WordPress version 5.2. It appears the author is not updating. I am moving on to something else. Good luck.

    Do we know for sure they are no longer planning on updating their plugin and stopping development? That would really be unfortunate.

    I do see that the Caldera Pro portal page is completely broken and goes to an incorrect website. Way to let people know, Caldera.

Viewing 2 replies - 1 through 2 (of 2 total)
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