Emails going out are delayed, can’t force them to all send

  • Resolved Tim Derouin

    (@tderouindesign)


    2 years, 3 months ago

    We have 138 subscribers and all should have received an email after a post was published earlier today. According to the reports page the email was sent to 60 out of 138 subscribers. I let it sit for a while but the total number of sends were still just 60.

    I clicked the hollow orange arrow icon to send now but once I get down to 8 subscribers to send to the link doesn’t seem to do anything.

    I am now showing that the email went out to 130 subscribers but cannot seem to get anything to send to the final 8 subscribers.

    Thoughts? Thanks in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hi @tderouindesign,

    Thanks for reaching out to us!

    There is a possibility that this issue is caused by your email limit being reached.

    Could Please check your Email Sending Limit (you can find them under Email Subscriber > Settings > Email Sending > Select a mailer to send mail)?

    If you have selected WP Mail to send emails, then please make sure it does not exceed the email sending limit of your hosting provider, or the email will be discarded as soon as it crosses the limit.

    Please verify the mentioned points and let us know your input.

    Happy to help

    Plugin Contributor Shubhanshu Kandani

    (@shubhanshukandani)

    Hello there,

    We haven’t heard from you in a while.

    We hope our previous replies were helpful in resolving your issues.

    I am closing this thread for now. Feel free to reopen it in case if you are still having the issue with the latest version of the plugin.

    If you have any other queries, you can open a new thread from here. We will be happy to assist you further.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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