Emails Go To Spam (Outlook)

Hi,

Mail Bank has nothing to do with emails going to spam folders of certain email providers. It just transports your email via the available settings.

It solely depends upon the following things :

1) Be sure the sender email address uses is the same as the From Email address or if you are overriding it, create an alias for that email at your email host provider.

2) Check SFP Records : This is a bit technical but it’s worth a mention. An SPF record is something that basically says: emails from @mydomain.com can be sent by that list of servers (SMTP). Modern providers giving you the mail service and an SMTP should already have those records set for you. Ask your host to check that.

3) Don’t use free mail delivery services, as almost all of them will process your email with a second class server and the spam problem could be even worse.

If that still doesn’t work, ask your hos to check why is this causing issues for you.

Hope that helps!

Thanks

Support Team
Tech Banker