Emails go to spam except the test

  • Resolved polobaiona

    (@polobaiona)


    7 months, 3 weeks ago

    Hi

    I set up Post SMTP and tested it. I received the mail from “[email protected]” and in my general mailbox but when I test a form from my website the mail end up in the spam/junk folder and the sender address become “[email protected]”

    Where did I do wrong and don’t see?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @polobaiona

    I hope you are doing well.

    It appears that your email spam score is low, which might be causing your emails to end up in spam folders. To improve this, I recommend adding DKIM, DMARC, and SPF records to your Hosting/Email panel. Once you’ve done that, please test it and let me know the results.

    Thanks and regards,
    Support Team – WPExperts  

Viewing 1 replies (of 1 total)
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