Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello @tonihogan,

    In order to change the default sending email address of your WordPress system, you can use a plugin like “WP Simple Mail Sender”.

    Or if your system gets to send many automated emails,i suggest you look for a transactional emails service provider that will carry and deliver all your website’s emails with the options you want.

    Best luck using Direct Stripe

    I use mandrill any suggestions on getting that working?

    Thread Starter tonihogan

    (@tonihogan)

    @tsinclair1982 it was easier for me to just install the WP Simple Mail Sender plugin.

    Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello,

    @tsinclair1982 could you refer to Mandrill’s documentation and support?
    https://mandrill.zendesk.com/hc/en-us

    @tonihogan can we mark your question as solved?

    Thanks again for using Direct Stripe plugin.

    Best regards

    Thanks for the quick reply! I am using google compute to host my site and it requres an external mail gateway. Therefore we use mandril and when i test this plugin simply nothing happens via email.

    Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello @tsinclair1982,

    I understand that your WordPress system emails are correctly carried and delivered via Mandrill until you activated Direct Stripe plugin.

    I guess you correctly checked the checkboxes in direct stripe->settings->email options.

    At that point, do all the system emails stop being delivered or only direct stripe confirmation/error emails?

    Are you able to turn debug on in your wp-config.php file and provide any more debug info?

    Best regards,

    Thread Starter tonihogan

    (@tonihogan)

    resolved @nahuelmahe

    OOps, somehow i got it to work:D Thanks and sorry for wasting your time. Next question is, how do i not create a new user each payment! THank you

    Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello @tsinclair1982,

    I’m glad the emails go through!

    The users are created based on the email address used, do you have several users with the same email address?

    Could you open a new support ticket in case you do?

    Thank you @tonihogan,

    Best wishes

Viewing 9 replies - 1 through 9 (of 9 total)