Emails for New Orders Not Sending
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Hello, I have a few issues setting up my woocommerce shop. Before going live I have been trying to create new orders to do tests and neither the account I make the order/purchase with gets an email confirmation for the order, nor my wordpress account gets a new order email.
Currently the payment situation set up with my shop is the “cash meetup” option. I change it to say “invoice sent at a later time”. So I think this might have to do with the lack of emails being sent out since no actual payment is happening. To give you a sense of how my shop wants to operate, here is what I want to do.
I want to supply logins for customers to be able to make purchases so not everyone can register and start purchasing, only authorized users. When they make orders/purchases no money is being exchanged. We will be invoicing the customers later. The website’s main function is for customers to basically send me a purchase order so I can fulfill these orders and invoice them at a later date.
Even when I have manually created orders and tried to change the order status and send emails with updates, no emails get sent out. I have also checked the email section in settings to make sure everything is enabled. Not sure what I have to do to ensure emails get sent to both parties when orders are confirmed. Also don’t know how to make it so that I create logins for my shop for customers as an alternative to letting anyone register on the site.
Any amount of help would be great. Thank you.
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