Emails do not send

  • Resolved A.T.

    (@annaryker)


    6 years, 9 months ago

    Hi,
    I’ve installed your plugin. but emails are not being sent. After the form is filled, I get the message that it has been sent succesfully. But the email does not arrive (I have checked spam folder). According to the WP Mail Log plugin, the email has been sent out successfully. But this is not the case. But when I resend the message via WP Mail log, it does get sent.
    What could be causing this?
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter A.T.

    (@annaryker)

    I’m using woocommerce 3.1.5 and wordpress 4.9.4

    @annaryker As you are getting the successfully sent message, hence it seems like there is some issue on your email server, as a result, you are not receiving the email.

    Can you please get in touch with your server admin regarding the same.

Viewing 2 replies - 1 through 2 (of 2 total)
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