Emails By Type

Hi @cherryadvertising

That addon has a settings hierarchy as we explain in the addon description section.

1st Priority: Single item (achievement or rank) settings (if it is empty, it will apply the 2nd priority)
2nd Priority: Type settings (achievement or rank type) (if it is empty, it will apply the 3rd priority)
3rd Priority: Emails settings

You only have to type the content of email on single item setting page or achievement/rank setting page.

Hope it helps!

Hi @flabernardez.
We have email set up on item level and on email settings.

But still on a change of rank system sends email settings level email, not item settings email. So the question is how to make it so.

On type level the email is empty.

But if we try to empty email settings email system won’t let us.

Hi @cherryadvertising

We have tested this behaviour in our services and works ok, please send us screenshots of the following pages:

– GamiPress Level: GamiPress > Settings > Email and please activate the Rank tab or the one you have been experienced the problem.

– GamiPress Achievement Type/Rank Type level: Achievement Type or Rank Type > Edit the Achievement Type or Rank Type > The config page with special attention of email metabox.

– GamiPress Item Archivement Type/Rank Type level: Go to Archievements / Ranks > one achievement/rank > choose a item achievement/rank, and email config metabox.

You can use an upload images service as imgur.com to share your screenshot. Make sure you do not publish any compromised data on your screenshots.

Thanks so much!

Hello,
We want to use Rank type customized and manually apply user rewards through the admin panel.

– GamiPress Level: GamiPress > Settings > Email and please activate the Rank tab or the one you have been experienced the problem.
https://saveplanet.yuppie.bg/wp-content/uploads/2020/11/GamiPress-Settings-Email-Rank.png

Priority3

– GamiPress Achievement Type/Rank Type level: Achievement Type or Rank Type > Edit the Achievement Type or Rank Type > The config page with special attention of email metabox.

https://saveplanet.yuppie.bg/wp-content/uploads/2020/11/GamiPress-RankTypes-Email.png

Priority2

– GamiPress Item Archivement Type/Rank Type level: Go to Archievements / Ranks > one achievement/rank > choose a item achievement/rank, and email config metabox.
https://saveplanet.yuppie.bg/wp-content/uploads/2020/11/GamiPress-Rank-Niva-Email.png

Priority1

Because I’m not sure if I’m sending you what you want I’m giving you access to the work site.

There you are credentials:

[redacted]

Thanks!

• This reply was modified 4 years, 4 months ago by Jose Castaneda. Reason: redacted credentials

Hi @cherryadvertising !

Please edit your message and remove the data about your site. It is so dangerous!

I will see what happened right now based on your screenshots, but please, as I said, never ever publish any compromised data in public!!!

Hi @flabernardez.
I can’t edit. When you are ready tell me. ??

Hi again @cherryadvertising!

You have everything ok, the only thing we think it could fail is you are config a rank which actually your user or test user has not already get or that user is getting another rank that is not configured on rank item level.

Please, check that and try with another user test in a different browser or/with private mode activating.

If you still with problems, please make a conflict test https://gamipress.com/docs/troubleshooting/theme-and-plugins-conflict-test/ and if does not work either, please write to us from our support form and there, you can give us an admin password and user to check your site.

Have a great day!

Hi, since I don’t think I can describe very well my issue I made you a video of the issue, so you can see it: https://dox.abv.bg/download?id=aa6ca48774

Have a great day!

Hi @cherryadvertising

The workflow of Emails By Type is extremely simple

By default, the unique email settings existent are the settings on GamiPress -> Settings -> Emails

Emails By Type add 2 new levels of configuration, 1 on the “type” screen and other on “single” items and the way they work are:

1) Single element: If you have entered anything on your rank email settings GamiPress will use this template

2) Type settings: If there is NO content on the “single” element, then GamiPress checks the type settings

3) Email settings: If there is NO content on “single” and “type” elements, then GamiPress will end using the email settings from GamiPress -> Settings -> Emails

For your issue, please, check if you are earning the correct rank where you have configured the email options

Also, check it with a test account:
1) Create a new user (with an email you have access to receive emails)
2) Earn with this user the rank you want a custom email template

Also, something IMPORTANT to prevent to get confused are the “rank” emails and the “rank requirements” emails

Your ranks has requirements like “Comment on a post”, “Visit a post”, etc, and GamiPress sends an email per each requirement completed, for that, you are receiving emails of your requirements and your ranks so you need to be sure you are configure the template you really want to override

We have already tested this setup and is working correctly in our end

Best regards

Hello,
we understand well what you are explaining to us, this is written in the documentation, but in fact it does not work.

We’re interested in Ranks. In ranks we have three options: Game, Level, Bonus
We only look at Level. And more specifically Level1

I explain:
We assign the following text to the e-mail template with priority 1: Level 1

We set the e-mail template rank type with priority 2 the following text: Rank Type

We set the e-mail template Email settings with priority 3 the following text: Email settings

When we change the level of user TEST, the level from New Player (starting level for each user) to Level 1

We receive this email in the TEST user’s mailbox:Rank Type

At this link you can see the PRT screen of the TEST user’s mailbox: https://saveplanet.yuppie.bg/wp-content/uploads/2020/11/DetskoRazvitie-Yuppie.bgМ2-2.png

You can see for yourself by entering the admin panel of the site with the access we gave you.

We hope for fast cooperation on your part!

Thanks!

Hi @cherryadvertising

Never, NEVER, share your login details here, this forum is public to anyone and placing login details here ends that anyone can access to your site

You “Level 1” is the level with the lowest priority or is the second level?
I mean, do you have a “Level 0”? Keep in mind that first rank is always assigned to your users, so users are no able to earn the first rank, only the second rank

Try the following:
1) Assign different email texts to Levels 1, 2, 3
2) Create a new test account, and unlock the three levels by completing its requirements
3) Check the emails you have received

Hope it helps

Hi @rubengc,
Yes, we have Level 0 and we are aware that only rank 2 can be earned (in our case level 1)
Yes, we have already done it, yesterday we created a new user Goro and he receives the same emails that we sent to you.

As we explained 5 days ago on @flabernardez, in the same communication here: We want to use Rank type customized and manually apply user rewards through the admin panel.

Is this possible?

I think we need your intervention on our site, because the communication here is quite unsuccessful ??

Could you please give us your mail or chat?

• This reply was modified 4 years, 4 months ago by cherryadvertising.
• This reply was modified 4 years, 4 months ago by cherryadvertising.
• This reply was modified 4 years, 4 months ago by cherryadvertising.

Hi @cherryadvertising

Of course, you can contact us here:
https://gamipress.com/contact-us/

Best regards