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  • Hi,

    Can you please create a ticket at [email protected] for the issue and kindly provide the below information.

    Login information so I can fix the issue.
    admin level WordPress user ID and password. I recommend that you change
    the password for the duration while we fix the issue. To do this visit
    the dashboard of your blog and click on users->authors & users -> click
    on edit for the appropriate user and at the bottom of the page is a
    change password option.

    FTP login ID, password and URL

    This information should come from your hosting provider, this will
    enable me to upload and download files should I need to.

    I may not need all of the passwords but I find if I have all of them to
    hand it speeds up the process.

    I will begin work once I have this information.

    Regards,
    Mansi Shah

    Hi KV,

    We have released version 1.4 which includes the fix for the issue where the multiple emails were sent to the customers for a single template.

    Can you please update the plugin and check if the issue is fixed on your site?

    Regards,
    Moxa Jogani

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Emails are sent every 6-14 minutes’ is closed to new replies.