Emails are not sending

  • Resolved tiffanyw2023

    (@tiffanyw2023)


    1 year, 5 months ago

    My emails have stopped sending from my contact form. It has only been installed about a month and I tested it numerous times and had others test it so I know it was working initially. I’m not sure when it stopped sending, but after several tests today entering different emails I’m getting nothing and other visitors are reporting the same.

    The form is located under the TOC, the send this recipe box should send a link back to the post/page that is displayed.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter tiffanyw2023

    (@tiffanyw2023)

    Turns out this was an SMTP problem. I was able to resolve it with my host.

    Are you able to provide any additional information related to your resolution. There are several of us that are experiencing similar issues but I don’t understand how SMTP could be the cause. The last email I received was on 8/30/2023. No changes to site since that time. Any info you can provide may assist the others in resolving.

    Thread Starter tiffanyw2023

    (@tiffanyw2023)

    @mikenielsen9876 When I was reading about CF7 it said it uses the built in WP mail engine to send messages. After some research it seems the WP mail engine is a little wonky and prone to being flagged as spam. A friend recommended I try installing an SMTP plugin to use my mail settings from my site host. After I set that up, the mail started sending again. Like you, nothing had changed with my site and I’m not 100% sure when my messages stopped sending, but I’ve checked it everyday since Monday of this week and they are still sending now with the SMTP plugin activated.

Viewing 3 replies - 1 through 3 (of 3 total)
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