Emails are not getting in my inbox

  • Resolved rsgoind

    (@rsgoin)


    1 week, 2 days ago

    Hello team,

    hop you are doing well, I have setup the WP Mail SMTP plugin with Google / Gmail. And it sucessfully setup and while testing it says the email sent successfully

    Test HTML email was sent successfully! Please check your inbox to make sure it was delivered.

    But it is dilivering neither in my inbox nor my junk/spam.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @rsgoin,

    Thanks for reaching out! Could you please try sending a test email to the email address displayed on this tool and check their report?

    If you have configured the plugin using the Google Workspace email account, please get in touch with Google Workspace support with that email delivery report and they should be able to assist you further.

    If you’re using a free Gmail account, please try configuring the plugin again using a different email address, or configure the plugin using a different mailer to see if that resolves your issue.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)
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