Emailing orders in rich text

  • Resolved webworks

    (@webworks)


    9 months, 3 weeks ago

    Hello, I’m accustomed to payment gateways that typically have pre-written plugins for transactions. However I currently have a challenge that requires a WOI via rich text email. All orders must be emailed using specific fields in rich text format. Where would I start in this case? Does Woocommerce have an add-on for the following requirements? If not, would a custom script need to be placed in the hook area? I’m not sure where to begin.

    https://floristwiki.ftdi.com/index.php/Web_Order_Interface_Web_Site_Requirements

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  • Have you checked out MailPoet?

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey there ??

    Thanks for reaching out!

    I understand that you’re looking for a method to send WooCommerce orders via rich text emails using specific fields. This is an interesting requirement, and I’d be happy to help you with this.

    Currently, WooCommerce doesn’t have a built-in feature to customize the format of the order notification emails to be sent in rich text. However, there are a couple of approaches that might work for you:

    1. Plugins: As mentioned by @ukndoit, you might want to explore plugins like MailPoet that offer more advanced email customization options.
    2. Custom Plugin or Script: You could develop a custom plugin or script to modify the email content and format to include the specific fields you need in rich text format. This would involve working with WooCommerce hooks and customizing the email templates.

    I’d recommend consulting with a developer if you’re not comfortable with coding, as customizing email functionalities can be complex.

    Since custom development is outside?our scope of support, we have our developer resources portal that can help you get going, feel free to check it further if you need more help with this:

    https://developer.woocommerce.com/
     
    Another option is to check our customizations page to hire an expert who can create a custom solution for you: 

    Additionally, you can reach out in one of the channels below with customization questions:

    Hope this helps!

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