Email verification is asked during order from guest

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  • Hi Sylvain,

    Thanks for reaching out!

    I understand that during the checkout process, you are seeing the above message regarding logging in and/or email verification, however, clients are not required to provide verification, is this correct?

    This is not something I am able to replicate on my test site which uses the latest version of WooCommerce, as the checkout goes as expected without the above being displayed.

    For clarity, in what part of the checkout process does this appear? Also, does this occur with multiple payment gateways/methods, or only specific ones?

    I’d like to have a better understanding of your sites current environment, please can you provide a copy of your sites System Status Report which you can find via WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

    Once you have this, please share the results with us here.

    Cheers!

    Plugin Author Néstor Soriano Vilchez

    (@konamiman)

    Hi, please see this answer for details about that message, including a workaround to disable it.

Viewing 2 replies - 1 through 2 (of 2 total)
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