• Resolved leifnel

    (@leifnel)


    I get the verification email, I click on the link which leads me to the simple ssl page, but it doesn’t get marked as verified.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jarnovos

    (@jarnovos)

    Hi @leifnel,

    I’ve made some attempts at replicating the described issue, and while I wasn’t initially able to get the same behavior to appear on my end, after repeated attempts I seem to have triggered the same issue.

    We will investigate further what the cause might be, and post any further updates here when available.

    Kind regards, Jarno

    Plugin Support jarnovos

    (@jarnovos)

    Hi @leifnel,

    We have created a branch of the plugin which will log further debugging information about the e-mail verification process, so that we can see where in the process this issue might arise.

    WeTransfer: https://we.tl/t-KOSNKSh1GA

    Could you install the above version of the Really Simple SSL plugin, enable debugging on your WordPress site with a plugin such as WP Debugging, and then walk through the e-mail verification process once more?

    After you’ve done this, a debug.log file should now be available (typically in the /wp-content folder) on your environment, which contains these logs. Could you send us a message on support(at)really-simple-ssl.com and attach the aforementioned log file?

    That would allow us to look further into this.
    Kind regards, Jarno

    Plugin Support jarnovos

    (@jarnovos)

    Hi @leifnel,

    I’ll mark this as resolved for the time being, as we haven’t heard back from you in a while.

    But if you do require further assistance with the matter, feel free to reach out to us once more. We would be glad to help.

    Kind regards, Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘email verification: getting mail, clicks, but does not mark as verified’ is closed to new replies.