• Resolved carolateixido

    (@carolateixido)


    Hi, I need some help please.
    I’ve read already other threads of the same topic, but couldn’t find a solution.

    I’m building a website for a Lodge, using “Bookings and Appointments For WooCommerce Premium” from PluginHive, and WebPay PLUS payment gateway from Transbank (Chile).
    In the booking plugin I enabled an option to ask for confirmation before paying and once the booking is confirmed, the guest will get an email with a link to pay.

    Here is my problem: When the guest clicks the link it will open the Checkout page but it asks to login to finish the process, even when I have enabled the Guest Payment option and disabled all the other ones to create and account.

    Am I missing something?

    THE SYSTEM STATUS REPORT:

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    Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I can understand your concern, By default If the pay for order link is?send to a registered customer?and they follow a payment link while?logged out, the customer will be prompted to log in to their account to continue to the payment form and If the order is?assigned to the Guest customer, anyone who follows a payment link more than 10 minutes after the order was created will be prompted to verify the email address on the order to continue to the payment form.

    • If no email address is associated with a guest order, anyone with the payment link will be able to pay for the order.

    If you want to remove the login restriction for users trying to pay using the “Pay for Order” link, you will need to use custom code. I have tested the code mentioned in this article, and it worked fine on my site:
    https://www.businessbloomer.com/woocommerce-allow-to-pay-for-order-without-login/.

    If that doesn’t help, please note that we do not provide support for customizations. If you need more in-depth support or want to consider professional assistance for customization, I can recommend?WooExperts?and?Codeable.io?as options for getting professional help. Alternatively, you can also ask your development questions in the??WooCommerce Community Slack?as custom code falls outside our usual?scope of support

    Thread Starter carolateixido

    (@carolateixido)

    Hi @shahzeenfarooq, THANK YOU SO MUCH!!!
    It worked with the code!

    I really appreciate your quick response!

Viewing 2 replies - 1 through 2 (of 2 total)
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