• Resolved magikb

    (@magikb)


    Hello I am trying to add new email and MailPoet is asking me to validate it. It looks like the validation email is not reaching my mailbox. All the other emails sent to this address work. What to do?

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  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there @magikb,

    Just to clarify, are you referring to the email for adding an address in the “My Authorized Emails” tab of your MailPoet.com account dashboard?

    Please double check your Spam/Junk folder just in case they are getting stuck there.

    If they are not there, then please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

    We’ll be able to provide you with more account-related information there.

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