email validation

  • tsso0120

    (@tsso0120)


    3 years ago

    I am using email validation plugin Byteplant

    When I use it together with fluid checkout it does work but with some glitches.

    If the entered email is incorrect it does not show any error but prevents from entering card information.

    It is very confusing for the customers accidentally entered the wrong email: they don’t see what’s the problem is but at the same time they can not check out because the card field is unavailable

    Can it be fixed?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello Tsso0120,

    This issue is currently under review, we will reply to you as soon as the status changes.

    Best,
    Luiggi

    Hello Tsso0120,

    We took a look at this issue and it cant be fixed with code snippets, a compatibility between the plugins would be necessary.

    Although we cannot work on it at the moment and we will be adding this to our backlog to be developed at a later date.

    Best,
    Luiggi

Viewing 2 replies - 1 through 2 (of 2 total)
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