Email To Users not working

  • Resolved Capt. Grumpy

    (@capt-grumpy)


    2 years, 3 months ago

    Hi
    The plugin has until recently done exactly what I wanted… sent all users an email with logo, covering notes, and inserted post link, to all new posts, so that the covering note was always fresh and relevant and the notification of the post was always a new post. Then it stopped working.
    I have reinstalled and it whirrs around and sometimes sends one or two and sometimes none to the users. There are only 100 or so, so it is not a huge number. I have increased max execution time on wp-config file, but that hasn’t worked.
    Please help
    Nick

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Suman Bhattarai

    (@metalfreek)

    Hi @capt-grumpy which email service are you using? You might have exceeded their limit so there is this strange behavior. Beside this, if you can post any error on browser console you see. If there is any relevant error logs, please look into that as well. Looking for more details from you. Thanks.

    Thread Starter Capt. Grumpy

    (@capt-grumpy)

    Hi
    Google
    No errors shown. Where would I find error log
    N

    Plugin Contributor Suman Bhattarai

    (@metalfreek)

    @capt-grumpy You will have to add define( 'WP_DEBUG_LOG', true ); in your wp-config.php file.
    Once this is done, run the plugin and there might be error log added at /wp-content/debug.log file.

    Please check you Google account and see if you have reached your quota. If your site sends lot of emails, its a possibility that you have reached the limit.

    Thanks.

    Thread Starter Capt. Grumpy

    (@capt-grumpy)

    Did that
    Ran tester to admins. No log file
    Blue progress bar went to 50%, then the green Emails sent successfully notice came up… emails never arrived

    Plugin Contributor Suman Bhattarai

    (@metalfreek)

    @capt-grumpy No logs means there is probably no error on this plugin part. This plugin simply tries to send email from email service provider you are using. Your email service provider might be dropping emails you send. You will have to look into that as well.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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