Email to Customer buggy format

  • Resolved bluemo126

    (@bluemo126)


    6 years, 11 months ago

    Hey dear Developers,

    I have an issue with the Email sent to user. In the Email option field “Custom text to user” (i′m using german “Custom Text in Email an Benutzer”). In the editor everything is fine, but the email which is reaching the customer is not formatted…no praragraphs, everything in one line. I tried pure html – not working. i tried php-mail – not working. i tried to use only “h2”, “h3”-fontsizes -> it is working, paragraphs are displayed, but font too big ??

    Can you please help?

    just bought the pro version (paypal bluemo126@…), still not installed…like to fix this issue first.

    Thank you, best regards
    Moritz

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi,

    The issue may be related to the mail client that the users have.

    Could you please try to use the Gmail address to open the reply to users message to see whether the issue will occur again?
    Please note that in the www.remarpro.com forum we are replying to the free product related question only. For the further questions regarding the Premium version, please contact our support team using the following email address: [email protected]

    Thanks. Have a nice day.

Viewing 1 replies (of 1 total)
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