Email to Admin does not work

Hi Connell,

Oftentimes, emails that are sent out automatically from WordPress are marked as spam/junk and, so, the recipient doesn’t get them in their inbox. Because of this we recommend using a plugin like WP Mail SMTP, which allows you to set it up so that these automatic emails are sent using an external SMTP server. Once you download and configure the plugin, it has a “send test email” option. Once that works, you can try again to see if you now get the admin notifications.

Thank you

I thought that might be the case and installed WP Mail SMTP. I received the test email. I still do not receive emails from the Ultimate Review Plugin when a review is added. Thanks.

Hi Connell,

In the SMTP Options section of the WP Mail SMTP settings, did you put in the correct values from your email host for the SMTP Host, SMTP Port, Encryption, Authentication, Username and Password fields? I ask because, even if you leave it at localhost and port 25, it will still send the test email. But, in order for it to work well with our plugin, you actually need to configure those settings.

Thank you

I did have it defaulting to localhost. I changed it to my SMTP server and the Test Email worked. Still no luck getting the Ultimate Review Plugin to email. Thanks.

Hi Connell,

Do you have any other plugins that send out automatic emails, and do they work?

If your WP Mail SMTP settings are indeed correct, could you then please try enabling the “Require Author Email” and “Require Email Confirmation” settings and then submitting a review and seeing if that email gets sent to the submitter?

Thank you