Email title – string New Customer Order – Recovered not available translate

Hi,

Can you please let me know in which language you are trying to translate the “New Customer Order – Recovered” string of our plugin?

I have checked in our .pot file and it has the “New Customer Order – Recovered” string. So I am able to translate the string for the email header using “Loco Translation” plugin.

Please see the screenshot: https://www.screencast.com/t/CNa4B9ij3

Also, please let me know how did you have tried to translate the string of our plugin.

Please let me know.

Regards,
Chetna Bhutka

Hi

in mo and po files is available string New Customer Order – Recovered . This pharse is showing in email.

Problem is in subject email.

In subject email showing english string New Customer Order – Recovered.

and this can not be translated or set up in settings.. (admin email in recovered cart)

Hi,

I am able to replicate the issue on our server. When the recovery email has sent to Admin Email subject “New Customer Order – Recovered” has not been translated.

Please see the screenshot: https://www.screencast.com/t/lbrMm0Si1ofD

I will fix the issue tomorrow as it’s already past end of the day in India.

Regards,
Chetna Bhutka

• This reply was modified 7 years, 5 months ago by chetnapatel.

thx, i waiting

Hi,

Thank you for your patience.

I have applied the fix for the issue of Email Subject translation on our staging server.

Please see the screenshot: https://www.screencast.com/t/aScKR8ZWLE

To translate the subject of recovery admin notification email, you need to update the code in our plugin file. You need to change the code in line number 1184 & 1231 of “woocommerce-ac.php” file. The file is located at our plugin’s core “woocommerce-abandoned-cart” folder. The code is in the “wcal_email_admin_recovery_for_paypal” & “wcal_email_admin_recovery” functions.

The code is:

$email_subject = "New Customer Order - Recovered";

You need to replace it with below code:

$email_subject = __( 'New Customer Order - Recovered', 'woocommerce-ac' );

Can you please change the code and confirm with us that string has translated or not?

Please let me know if you have any further queries.

Regards,
Chetna Bhutka

Good day,

I confirm the truth.

now that it works properly.

Please add it to the update. ??

• This reply was modified 7 years, 5 months ago by Lukas Prelovsky.

Hi,

Thank you so much for confirming. I am glad to know that provided solution is worked for your site.

Today, we are releasing our plugin version 4.4 which was already planned for the update. So I could not include the fix of Email Subject issue in this plugin update. So please do not update the plugin to the latest version 4.4. If you will upgrade the plugin then the changes will be lost and you have to redo the work again.

We will sure fix this issue in our next plugin update. So you can update the plugin to the latest version.

Could you please write a review for our plugin and our support experience on the plugin’s review page. That would help immensely.

Let me know if you have any further question.

Regards,
Chetna Bhutka

Hello, is this adding to version 4.5?

hello, does this fix the version 4.6? thanks

Hi @lukas-prelovsky,

I apologize for the delay in reply.

Yes, we have fixed this issue in our plugin update. Our plugin’s latest version is 4.7.

Can you please update the plugin to the latest version and let me know whether the issue has been resolved or not?

Let me know if you have any further queries with our plugin.

Regards,
Chetna Bhutka