Email Time

  • Resolved Rahim

    (@rahimvaziri)


    7 years, 2 months ago

    Hello,
    Hope you are doing great!

    I have a problem with your plugin and that’s the time for receiving the email as an admin!
    It takes 2 or 3 minutes to receive the code via email!
    However when the mail comes it’s for the time that I applied for the code! ( 2 or 3 minuets ago)

    I am using a good hosting and all other mails receive on time.

    Is there any solution for this issue?

    Best Regards.
    Rahim

Viewing 1 replies (of 1 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us.

    Unfortunately, we cannot reproduce this problem on our local environment. Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username, and password), in order to detect the reason and find the solution.

    During making tests we’ll probably deactivate some of your plugins or switch the theme. That’s why before giving the access, we recommend you to make a full backup of your site.

    Since this data is confidential, maybe, it would be better if you create a private ticket on our support forum (https://support.bestwebsoft.com/hc/en-us/requests/new). Please include a link to this post, so that we could recall the case immediately.

Viewing 1 replies (of 1 total)
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