Email template not showing

  • Resolved jhwarp

    (@jhwarp)


    4 years, 10 months ago

    Hi,

    I’ve created a new email template, but the template isn’t showing up on the email template dropdown in the gift card product, which is funny because the default Merry Christmas one was showing. What could cause this to happen?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Dear,

    Currently I’m testing the free plugin before purchasing the Pro version. Unfortunately, I experience the same issue: I can’t select any of the mail templates in the Woocommerce product page. ‘No results found’

    Is this because I’m using the free version or is this a small glitch?

    Many Thanks.

    Best regards,
    Frederic

    Hi @frevan ,

    Please make sure you haven’t renamed the template name in the org version. If you rename the template name then the template will not show on the gift card product edit page.

    With Regards,
    MakeWebBetter

    Hi,

    is there a way to add the templates name instead of having like 300 custom templates with the same name?

    Thanks!

    Hello @alezzz

    Thanks for using our plugin.

    As per your mentioned query, you can add the templates of your from Gift Cards section in Admin Side Bar.
    For more info kindly refer the 3rd section here.

    And we request you not to rename the existing templates in our plugin.

    And if you meant something else, do let us know so that we can provide you with the solution accordingly.

    With Regards
    MakeWebBetter

Viewing 4 replies - 1 through 4 (of 4 total)
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