Hi @thecreator01
I hope you’re well today!
Branda works with the site at WordPress core level in general so it provides sort of a “wrap up” templates. In other words, it does not directly modify specific e-mails but rather intercepts all messages through WP core and then “wraps them up” in selected template.
The way those plugins – such as WooCommerce – style/template their e-mails is a bit different usually and that means that “from Branda point of view” whatever is in those e-mails is just a “content”.
There’s no simple way to go around that at Branda’s level because there’s simply no way for it to know whether given message already uses some custom styling or not and even if it was – e.g. plugin would just recognize that the e-mail goes from WooCommerce – it would still not be that simple to modify it to know which part of it is a part of Woo template, which is some fixed custom message text and which is a dynamic part.
At this point, the only way would be to additionally customize WooCommerce e-mail templates following standard WooCommerce way in order to make them all more generic.
Simplest way that should help would be to try to switch those e-mails in WooCommerce (“WooCommerce -> Settings -> Emails”) to “Plain text” content type from the default “HTML”.
Kind regards,
Adam
