Email Template Field Not Using HTML

  • Resolved Known Universe

    (@nonuniverse)


    1 year, 10 months ago

    Hello, I am running a buddypress WordPress plugin, BuddyBoss. On one of the pages they display the EMAIL TEMPLATE to send invitations from their Members to prospective members in a window on a page. It displays the HTML version of the email template.

    When the Disable Emails plugin is DISABLED, the HTML version of the template displays. When the Disable Emails plugin is ENABLED, the PLAIN TEXT version displays.

    This is unfortunate because I use the Disable Emails plugin on my staging sites all the time to prevent extraneous emails being sent during testing. I use my Staging sites to also develop training videos. So this means that I must disable the plugin to create any videos that involve the Invitations feature.

    I appreciate your assistance. I will provide credentials should you need them. I have 1.8.1 installed.

    Thank you, NoN Universe

    The page I need help with: [log in to see the link]

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  • Plugin Author webaware

    (@webaware)

    G’day NoN Universe,

    BuddyBoss is a premium plugin, so I have no visibility of what it is doing. As their paid customer, you should ask them to diagnose the problem for you. If they need a change made to Disable Emails, they can open a support ticket here with details of the problem.

    cheers,
    Ross

Viewing 1 replies (of 1 total)
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