Email Suspended

  • Resolved mb299

    (@mb299)


    5 years ago

    Hello,

    Am using the latest version of WordPress & WP Mail SMTP.
    WordPress: 5.3
    WordPress MS: No
    PHP: 7.2.24
    WP Mail SMTP: 1.7.1

    In WP Mail SMTP, I have opted for “Other SMTP”.

    Below is the log generated:
    Params:
    Mailer: smtp
    Constants: Yes
    ErrorInfo: SMTP Error: The following recipients failed: [email protected]: Outgoing mail from “www.examplesite.com” has been suspended.
    Host: mail.examplesite.com
    Port: 465
    SMTPSecure: ssl
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)

    Is there a cap on number of emails sent? If yes, how many are allowed in a day or a month?
    What is the resolution for the problem being faced right now?

    Please suggest.
    Thanks

Viewing 1 replies (of 1 total)

  • Hi @mb299,

    I apologize for the delayed response. Yes, there could be a limit in the number of emails sent, but the limit is set by your mail provider. Please contact your webhost about the issue with this error info, they should be able to sort it out.

    Thanks!

Viewing 1 replies (of 1 total)
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