• Resolved kierstynz

    (@kierstynz)


    We have had this form built for 2 years without issue. Somebody tried submitting it tonight and no email was sent to the team as is usually what happens. I went through to make sure everything was filled out and nothing had changed. Everything is up to date and nothing is is my spam folder. I’m not sure what happened other than us updating word press a few weeks back. It’s been since the summer when the last person submitted a form so I am not sure when it stopped working exactly. It is our scholarship form for an annual summer event.

    Please advise.

    Thanks!

Viewing 1 replies (of 1 total)
  • Hi there, in most cases when emails suddenly stop sending upon submission, the culprit is usually with the server in some way. Seeing as you haven’t updated anything but WordPress a few weeks back. Have you by chance reached out to your Host Provider to ensure that nothing has changed server side?

    Thanks!
    Shane
    VFB Pro

Viewing 1 replies (of 1 total)
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