• Resolved Philippe

    (@wp207)


    Hello,
    I am sorry if I am not at the right place for my issue ! ??
    I have entering spams emails issues more and more often. Is it your plugin that can control that and stop them before they arrive in my mailbox, or not ?
    If true, how can I set the plugin to do it better ?
    Thnaks in advance,
    Great day !
    Phil

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Josh Smith

    (@procifer)

    Are you receiving those spam emails through a form submitted on your website, or directly via email only? If it’s from a form on your website, then Akismet should be able to help with that. But if the emails aren’t initiated from your site, then Akismet won’t be able to help.

    If you have additional questions or if you’ve already installed Akismet and you’re seeing spam submissions through your site still, please reach out to us directly via this form so we can dig further into those issues:

    https://akismet.com/contact/

    Cheers!

    Thread Starter Philippe

    (@wp207)

    Hello Josh,
    Thanks a lot for your quick answer !! ??
    Yes it is from a form ; you will find it here : https://therapies-alternatives-bordeaux.fr/contact/
    Do you want the name of the plugin of the form ?

    (I think this is robots that send me spaming, it is sometimes written in russian for example!)

    Thread Starter Philippe

    (@wp207)

    Oups….. Do I have to write to ask here : https://akismet.com/contact/ ??

    Plugin Author Josh Smith

    (@procifer)

    Hi there,

    Yes, could you confirm the plugin you’re using for that form? It appears it might be “WPForms” – is that correct? If so, unfortunately it appears that form plugin doesn’t provide an integration with Akismet. We’d recommend switching to a contact form provider that integrates with Akismet to help with spam. We list a few recommended ones at the top of our documentation page here:

    https://akismet.com/development/api/#use-a-library

    Or if you’d rather not switch, unfortunately we won’t be able to help, but it appears WPForms lists some options on their site here:

    https://wpforms.com/how-to-build-spam-free-wordpress-contact-forms-the-ultimate-guide/

    Thread Starter Philippe

    (@wp207)

    OMG Josh … yes it is “WPForms” that I am using !
    I must admit I don’t have the courage right now to change it for another one compatible with Akismet. ??
    So I will check the options of WPForms first to see if it helps.
    If not, I will change for one you recommend !
    Thank you so much !!! Very kind. I’ll let you konw,
    Great evening,
    Phil

    Plugin Author Josh Smith

    (@procifer)

    Sounds good; happy to help! Let us know if you have any other questions.

    Cheers!

    Thread Starter Philippe

    (@wp207)

    But it’s however strange because I have a recptcha anti-spam installed on my form…anyway !!
    Thank you !

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Email spaming’ is closed to new replies.