email site attempted to send was unsuccessful.

  • Resolved so5djo

    (@so5djo)


    9 months, 2 weeks ago

    Hello,

    My host moved site to another server and now I cannot find where to change hostname in settings. Emails do not work.

    Here is error log:

    SMTP Debug:
    2024-02-13 09:46:16 Connection: opening to ssl://mail.vodocentar.rs:465, timeout=300, options=array()
    2024-02-13 09:46:16 Connection: opened
    2024-02-13 09:46:16 SERVER -> CLIENT: 220-s41.unlimited.rs ESMTP Exim 4.96.2 #2 Tue, 13 Feb 2024 10:46:16 +0100 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail.
    2024-02-13 09:46:16 CLIENT -> SERVER: EHLO vodocentar.rs
    2024-02-13 09:46:16 SERVER -> CLIENT: 250-s41.unlimited.rs Hello vodocentar.rs [185.119.89.100]250-SIZE 52428800250-8BITMIME250-PIPELINING250-PIPECONNECT250-AUTH PLAIN LOGIN250 HELP
    2024-02-13 09:46:16 CLIENT -> SERVER: AUTH LOGIN
    2024-02-13 09:46:20 SERVER -> CLIENT: 334 VXNlcm5hbWU6
    2024-02-13 09:46:20 CLIENT -> SERVER: [credentials hidden]
    2024-02-13 09:46:20 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
    2024-02-13 09:46:20 CLIENT -> SERVER: [credentials hidden]
    2024-02-13 09:46:22 SERVER -> CLIENT: 535 Incorrect authentication data
    2024-02-13 09:46:22 SMTP ERROR: Password command failed: 535 Incorrect authentication data
    SMTP Error: Could not authenticate.
    2024-02-13 09:46:22 CLIENT -> SERVER: QUIT
    2024-02-13 09:46:22 SERVER -> CLIENT: 221 s41.unlimited.rs closing connection
    2024-02-13 09:46:22 Connection: closed
    SMTP Error: Could not authenticate.

    Thank you for any advice.

    Kind regards

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @so5djo,

    Thanks for reaching out! Within your WordPress backend, go to WP Mail SMTP -> Settings section, and there you should be able to configure your new server settings.

    In case it helps, please review this guide.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)
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